UnlimitedGB Privacy Policy
This privacy policy (statement) covers all websites that are operated by
UnlimitedGB web hosting including www.UnlimitedGB.com. Because UnlimitedGB wants
to demonstrate its commitment to our users' privacy, we have agreed to disclose
our information practices.
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What personally identifiable information UnlimitedGB collects.
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What personally identifiable information third parties collect through the UnlimitedGB website.
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What organization collects the information.
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How UnlimitedGB uses the information.
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With whom UnlimitedGB may share user information.
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What choices are available to users regarding collection, use and distribution of the information.
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What types of security procedures are in place to protect the loss, misuse or alteration of information under UnlimitedGB control.
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How users can correct any inaccuracies in the information.
If users have questions or concerns regarding this privacy
policy, they should first contact our customer support Department.
Information Collection and Use
Information Collection
UnlimitedGB is the sole owner of the information collected on any website that
is owned an operated by UnlimitedGB. UnlimitedGB collects information from our
users at several different points on our Web sites.
Registration
In order to use one of the above Web sites, a user may first complete a
registration form. During registration a user is required to] give[s] contact
information (such as name and email address). We use this information to contact
the user about services on our site for which he has expressed interest. It is
optional for the user to provide demographic information (such as income level
and gender), and unique identifiers (such as, username and password), but
encouraged so we can provide a more personalized experience on our site.
UnlimitedGB Web Hosting Order
We request information from the user on our order or registration form. A user
must provide contact information (such as name, email, and shipping address) and
financial information (such as credit card number, expiration date). This
information is used for billing purposes and to fill customer's orders. If we
have trouble processing an order, the information is used to contact the user.
Information Use
UnlimitedGB Web Hosting Profile
We store information that we collect through cookies, log files, clear gifs,
and/or third parties to create a profile of our users. A profile is stored
information that we keep on individual users that details their viewing
preferences. Consequently, collected information is tied to the users personally
identifiable information to provide offers and improve the content of the site
for the user. This profile is used to tailor a user's visit to our Web site, and
to direct pertinent marketing promotions to them. Your profile will NEVER BE
SHARED with any third parties.
Cookies
A cookie is a piece of data stored on the user's computer tied to information
about the user. Usage of a cookie is in no way linked to any personally
identifiable information while on our site. We use both session ID cookies and
persistent cookies. For the session ID cookie, once users close the browser, the
cookie simply terminates. A persistent cookie is a small text file stored on the
user's hard drive for an extended period of time. Persistent cookies can be
removed by following Internet browser help file directions.
UnlimitedGB Log Files
Like most standard Web site servers we use log files. This includes internet
protocol (IP) addresses, browser type, internet service provider (ISP),
referring/exit pages, platform type, date/time stamp, and number of clicks to
analyze trends, administer the site, track user's movement in the aggregate, and
gather broad demographic information for aggregate use. IP addresses, etc. are
not linked to personally identifiable information. We use our in-house tracking
utility that uses log files to analyze user movement.
Communications from the Site
Special Offers and Updates
We send all new members a welcoming email to verify password and username.
Established members will occasionally receive information on products, services,
special deals, and a newsletter. Out of respect for the privacy of our users we
present the option to not receive these types of communications. Please see the
Choice and Opt-out sections.
UnlimitedGB Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information
such as name and email address. Out of respect for our users privacy we provide
a way to opt-out of these communications.
UnlimitedGB Service Announcements
On rare occasions it is necessary to send out a strictly service related
announcement. For instance, if our service is temporarily suspended for
maintenance we might send users an email. Generally, users may not opt-out of
these communications, though they can deactivate their account. However, these
communications are not promotional in nature.
UnlimitedGB Customer Service
We communicate with users on a regular basis to provide requested services and
in regards to issues relating to their account we reply via email or phone, in
accordance with the users wishes.
Sharing
UnlimitedGB Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose
personal information when required by law wherein we have a good-faith belief
that such action is necessary to comply with a current judicial proceeding, a
court order or legal process served on our Web site.
We DO NOT Share Personal Information with Third Parties
Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit card processing
company to bill users for goods and services. These companies do not retain,
share, store or use personally identifiable information for any secondary
purposes.
UnlimitedGB Service Providers
We may from time to time partner with other third parties to provide specific
services. When the user signs up for these particular services, we may share
names, or other contact information that is necessary for the third party to
provide these services. These third parties are not allowed to use personally
identifiable information except for the purpose of providing these services.
Business Transitions
In the event UnlimitedGB goes through a business transition, such as a merger,
being acquired by another company, or selling a portion of its assets, users'
personal information will, in most instances, be part of the assets transferred.
Users will be notified via email & prominent notice on our Web site for 30 days
prior to a change of ownership or control of their personal information. If as a
result of the business transition, the users' personally identifiable
information will be used in a manner different from that stated at the time of
collection they will be given choice consistent with our notification of changes
section.
Choice/Opt-out
Our users are given the opportunity to 'opt-out' of having their information
used for purposes not directly related to our site at the point where we ask for
information. For example, our order form has an 'opt-out' mechanism so users who
buy a product from us, but don't want any marketing material, can keep their
email address off of our lists.
Users who no longer wish to receive our newsletter and promotional
communications may opt-out of receiving these communications by replying to
unsubscribe in the subject line in the email.
Links
This Web site contains links to other sites. Please be aware that UnlimitedGB,
is not responsible for the privacy practices of such other sites. We encourage
our users to be aware when they leave our site and to read the privacy
statements of each and every Web site that collects personally identifiable
information. This privacy statement applies solely to information collected by
this Web site.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about our
site, we ask them for the friend's name and email address. UnlimitedGB will
automatically send the friend a one-time email inviting them to visit the site.
UnlimitedGB stores this information for the sole purpose of sending this
one-time email and tracking the success of our referral program.
Security
UnlimitedGB takes every precaution to protect our users' information. When users
submit sensitive information via the Web site, their information is protected
both online and off-line.
When our registration/order form asks users to enter sensitive information (such
as credit card number and/or social security number), that information is
encrypted and is protected with the best encryption software in the industry -
SSL. While on a secure page, such as our order form, the lock icon on the bottom
of Web browsers such as Netscape Navigator and Microsoft Internet Explorer
becomes locked, as opposed to un-locked, or open, when users are just 'surfing'.
While we use SSL encryption to protect sensitive information online, we also do
everything in our power to protect user-information off-line. All of our users'
information, not just the sensitive information mentioned above, is restricted
in our offices. Only employees who need the information to perform a specific
job (for example, our billing clerk or a customer service representative) are
granted access to personally identifiable information. Our employees must use
password-protected screen-savers when they leave their desk. When they return,
they must re-enter their password to re-gain access to user information.
Furthermore, ALL employees are kept up-to-date on our security and privacy
practices. Every quarter, as well as any time new policies are added, our
employees are notified and/or reminded about the importance we place on privacy,
and what they can do to ensure our users' information is protected.
Finally, the servers that store personally identifiable information are in a
secure environment, behind a locked cage in a locked facility.
Supplementation of Information
In order for UnlimitedGB to properly fulfill its obligation to users it is
necessary for us to supplement the information we receive with information from
3rd party sources.
Credit Check
For example, to determine if users qualify for one of our credit cards, we use
their name and social security number to request a credit report. Once we
determine a user's credit-worthiness, this document is destroyed.
Purchasing History
In order for this Web site to enhance its ability to tailor the site to a user's
preference, we combine information about the purchasing habits of users with
similar information from our partners to create a personalized user profile.
Enhancement of Marketing Profile
We purchase third party marketing data and add it to our existing user database
to better target our advertising and provide pertinent offers we think our users
would be interested in. We use this information to enhance or overlay the
'profile' of individual users. This aggregate marketing data is therefore tied
to the users' personally identifiable information.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user's personally identifiable information changes (such as zip code,
phone, email or postal address), or if a user no longer desires our service, we
provide a way to correct, update or delete/deactivate users' personally
identifiable information. This can be done by the user logging in to his/her
personal members area.
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this
privacy statement, the homepage, and other places we deem appropriate so our
users are always aware of what information we collect, how we use it, and under
what circumstances, if any, we disclose it. We will use information in
accordance with the privacy policy under which the information was collected.
If, however, we are going to use users' personally identifiable information in a
manner different from that stated at the time of collection we will notify users
via email. Users will have a choice as to whether or not we use their
information in this different manner. However, if users have opted out of all
communication with the site, or deleted/deactivated their account, then they
will not be contacted, nor will their personal information be used in this new
manner. In addition, if we make any material changes in our privacy practices
that do not affect user information already stored in our database, we will post
a prominent notice on our Web site notifying users of the change. In some cases
where we post a notice we will also email users, who have opted to receive
communications from us, notifying them of the changes in our privacy practices.
Additional Terms of Service
Also included in the UnlimitedGB terms of service are the below 4 items. The
below 4 items form the UnlimitedGB terms of service in its entirety and are to
be considered as an extension of this page which you agree to abide by,
regardless of whether you have read them or not.
